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As patients approach surgery and in-office procedures, they frequently need information about the various payment options and have questions about their potential insurance benefits. We hope the following information will be helpful. Our practice administrator is readily available to meet with you personally to provide the specific information you desire.

Dr. Hasen and our staff are dedicated to patient safety and satisfaction. Request your consultation today or call to schedule an appointment at (239) 262-5662 and receive a personal assessment of your cosmetic needs.

To apply for financing, we provide these options:

• CareCredit®: We offer our patients the option to secure financing through CareCredit. The CareCredit card is just as easy to use as a regular credit card and is North America’s leading healthcare payment program. Apply for financing with CareCredit using the company’s online form.
• ALPHAEON™ CREDIT provides payment options to help you be your best you! Currently Dr. Hasen is offering a six-month 0% interest plan as well as a set monthly payment plan. Apply today here.

**All discounts, incentives or promotions cannot be applied when financing any portion of the surgical balance.**

General Financial Information

Consultation Deposit

Non-Refundable Less than 48 Hours Before Appointment

To secure an appointment with Dr. Hasen or his Physician Assistant, a deposit must be made in advance. The consultation deposit is non-refundable if the patient cancels less than 48 hours before the scheduled consultation.

Appointment Confirmation

Missed Appointments Are Subject to Fees

Aesthetic Plastic Surgery & Med Spa of Naples is committed to providing all our patients with exceptional care. When a patient cancels an appointment without giving enough notice, they prevent another patient from being seen. Please call us at (239) 262-5662 by 12:00 p.m. on the day prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by 12:00 p.m. on Friday. If prior notification is not given, you will be charged $200 for the missed appointment.

Repetitive cancellations or no-shows by a patient is grounds for termination from the practice.

Surgery and Office Procedures

Payments

As patients approach surgery and in-office procedures, they frequently need information about the various payment options and have questions about their potential insurance benefits. We hope the following information will be helpful. Our practice administrator is readily available to meet with you personally to provide the specific information you desire.

Payment of Balance

Deposit and When Payment Is Due

To schedule and hold a cosmetic surgery date or an office procedure date, a nonrefundable $250.00 to 500.00 deposit is required for in-office procedures like AccuTite, FaceTite, Votiva, Ulthera, Total FX, PRP, IPL, CoolSculpting, EmSculpt, Aspen After Surgery, and Sculptra. For cosmetic surgical procedures, a nonrefundable deposit of 20% of the total surgery cost is required to hold a surgery date. Deposits not applied to the proposed procedure(s) within 1 year will be forfeited. We do not accept financing for this portion of the surgical fee. This amount is deducted from the total surgery fee. Payment for your procedure by any payment method is due in full 10 business days prior to your surgery date. This may coincide with your preoperative appointment. We provide several payment options that may be used individually or combined according to your needs.

Payment Options

We prefer payment in cash (or check if cleared in advance by management). Cash payments may receive a 2% discount. We accept credit cards as well. Credit options include Debit Card, Visa, MasterCard, Discover and American Express.

Optional Financing Plans

We also work with third-party patient financing plans for which you must apply ahead of time.

To apply for financing, we provide these options:

• CareCredit: (800) 677-0718 or www.CareCredit.com
• Alphaeon Credit: www.alphaeon.com/credit

**All discounts, incentives or promotions cannot be applied when financing any portion of the surgical balance.**

Tour Our Surgery Center

We'll admit it: We love our surgical center as much as our patients do. The 7,600-square-foot facility, opened in 2016, reflects the blend of aesthetics, technology, and attention to detail at the heart of Dr. Hasen's world-class plastic surgery practice.

Tour the Facility

Insurance Coverage

Most aesthetic surgery procedures are considered elective and are not covered by insurance. Additionally, our practice does not participate as a member of any insurance plan or program including Medicare and Medicaid.

Refunds

Once services are rendered or products sold, there are no refunds. Surgery and nonsurgical procedures come with no warranty (guaranteed or implied) of any certain result. Perceived lack of improvement in one’s condition does not translate into or equal any type of refund.

Rescheduling and Cancellation Policy

We understand that a situation may arise that could force you to reschedule, postpone or cancel your surgery or procedure. Please understand that such changes affect not only your surgeon and anesthetist, but other patients as well. We appreciate your courtesy.

• Due to the necessary time and inconvenience, a $100 fee will be added to the total surgery or procedure cost (and an additional $100 fee will be added to the anesthesia cost, if applicable) if the surgery or procedure is rescheduled by the patient more than 2 weeks from the procedure or surgery date.
• If you cancel an in-office procedure more than 15 days in advance(e.g. AccuTite, FaceTite, Votiva, Ulthera, ExcelV, Total FX, IPL, CoolSculpting, EmSculpt, Aspen After Surgery, Sculptra, etc.), we will withhold the $500 nonrefundable deposit.
• If you reschedule or cancel your surgery more than 15 days in advance, we will refund all deposited monies except for the original 20% nonrefundable deposit, which will be applied to the payment for your rescheduled surgery or procedure or reused for processing fees if you have not rescheduled within 90 days. In addition, $100 will be kept for anesthesia, as above.
• If you reschedule or cancel your surgery or procedure within 2 weeks without an approved medically acceptable reason, submitted in writing and acceptable to the practice, 75% of the overall surgical fee is forfeited and $800 fee for anesthesia is also forfeited for the anesthetist’s inconvenience.
• While this may appear to be a charge for services that were not provided, this fee is necessary to reserve time in the OR and in the practice, which is done when you schedule.
• We will also withhold 5% if you paid with a credit card for processing fees we are charged by these companies. There will be no refund for skincare packages.

If you have any questions or need assistance with financial matters, please ask us to help you.

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